Refund policy

If the Buyer is contracting as a consumer and has entered into a contract for the sale of Goods with Liminal Gallery by distance selling means (for example, via the telephone, by mail order or online), the Buyer has a statutory right to cancel for any reason and receive a full refund. The Buyer will receive a full refund of the price paid for the Goods in accordance with Liminal Gallery refunds policy (set out below). The Buyer’s statutory right to cancel a contract starts from the date of the written invoice issued by Liminal Gallery pursuant to clause 2.2 (when the contract between Liminal Gallery and the Buyer is formed). If the Goods have been delivered to the Buyer, the Buyer may cancel at any time within seven working days, starting from the day after the Buyer receives the Goods.

If the Buyer is contracting as a consumer and has cancelled the contract between it and Liminal Gallery within the seven-day cooling-off period (see clause 6.1 above), Liminal Gallery will process the refund due to the Buyer as soon as possible and, in any case, within 30 days of the day on which the Buyer gave Liminal Gallery notice of cancellation. In this case, Liminal Gallery will refund the price of the Goods in full (except in the case of sealed Goods as described in clause 6.4), and any applicable delivery charges. However, the Buyer will be responsible for the cost of returning the item to Liminal Gallery.

In all other cases not covered by clause 6.1, the Buyer may return any Goods delivered at the Buyer’s cost within 7 days of receipt by giving written notification (by registered post or confirmed email) of intent to return to Liminal Gallery. If the Buyer decides to return the Goods, the Goods must be returned and received by Liminal Gallery within 7 days of receipt of confirmed notice of return from the Buyer. If the Goods are not received within 7 days of receipt of confirmed notice of return from the Buyer, the sale is deemed final and no returns of the Goods will be accepted.

With the Goods, the Buyer acknowledges that the Goods are unique, rare and of high value and that handling of said Goods can reduce the value of the Goods.

Once a sale is deemed final, no returns will be accepted and the Client hereby accepts and waives any claims he/she may have under English law or otherwise.

The Buyer is responsible for all delivery costs and insurance costs incurred for returned Goods.

Unless otherwise prohibited by English law, full reimbursement of the purchase price of the Goods, less insurance and delivery costs, shall be the Buyer’s sole remedy if the Goods are returned for any reason whatsoever.